Most Asked Questions
What services do you provide for pets?
We provide a wide range of services at our vet care clinic, which includes:
- Dental cleaning and scaling
- Pet vaccination at the clinic as well as at home
- General surgery
- Orthopedic surgery
- Soft tissue surgery
- Grooming
- Microchipping
- Spay and neuter
- Pet nutrition counseling
Is it necessary to make an appointment?
Scheduling an appointment is preferable to ensure prompt attention for your pet, we also welcome walk-in visits. Feel free to contact us to book an appointment or simply drop by during our opening hours. Your pet's health and well-being are our priority, and we look forward to serving you.
Do you provide emergency services?
Yes, we provide emergency services at our pet hospital during working hours. If possible, inform us over the call so that we can make the necessary preparations before your arrival.
Are you open on holidays and weekends?
Yes, at The Zoo Veterinary Center, we are available during our operation hours from 9:00 AM until 10:00 PM every day of the week, including holidays and weekends.
Do you offer an at-home vaccination service?
Yes, we provide pet vaccination home service for your cats and dogs in the comfort of your space. Book the appointment, and our certified staff will visit your place to immunize your pets.
Can I consult the same veterinarian every time I visit the clinic?
Yes, it is possible based on the scheduled appointment.
Do you have a laboratory for conducting various tests?
Yes, our pet clinic has an in-house laboratory equipped with cutting-edge tools like comprehensive biochemistry, hematology, X-ray, and ultrasound machines. These technologies enable us to provide accurate diagnoses and tailored treatments for your beloved pets. Trust our expertise to ensure your pet receives the best care possible.
What should I Bring for my Dogs/Cats Stay?
If you have a diet you prefer to feed please bring that. You may bring your own bed or mat. Toys are always welcomed as well.
What happens if my Checkout is Delayed?
Give us a call, we usually can make the necessary changes to accommodate your travel plans.
What kind of pets will you board?
We board all types of pets – furry, feathered, scaly and more! Our typical boarders are dogs and cats, but we are not strangers to rabbits, hamsters, birds, and lizards. For small animals we do require owner’s to provide habitats (tanks, bird cages, housing for guinea pigs & rabbits)
What facilities are available in your veterinary clinic?
Our clinic consists of a special laboratory for conducting tests and diagnosing problems, an x-ray technology, ultrasound, and a hospitalization facility.
What are the requirements to board my dog?
All dogs must have up-to-date vaccinations, including DHPPi, Rabies, and Kennel cough. Additionally, their passport should reflect current deworming, flea treatment, and a Giardia test, with all entries stamped and signed.
What are the requirements to board my cat?
All cats must have up-to-date vaccinations, including PCH, and Rabies. Additionally, their passport should reflect current deworming, flea treatment, and a Giardia test, with all entries stamped and signed.
How can I book an appointment?
You can either contact us to book an appointment or send a message online by visiting our website. You can even reach out to us through email or WhatsApp.
Call Us +971 2 201 5777
If You Have Any Questions
